Returns

Returns/Satisfaction Guaranteed

If you are not completely satisfied, or have changed your mind with keeping your purchase, do not worry - simply return it to us as soon as possible. We will refund any purchase, subject to it being in re-sellable condition in its original packaging complete with labels and with proof of purchase within 60 days.

Please note that we cannot accept blouses/shirts, socks or tights back if the packaging has been opened, unless they are faulty.

Simply fill in the returns details on your order form. The return needs to be sent/taken back to the address on the top left hand corner of your returns form.  

Exchanges or refunds outside this period will be at the discretion of Lyons School Shop Ltd.

This does not affect your statutory rights as a consumer. 

Faulty Goods

If you believe that an item is faulty please return it to us. We will inspect the item to assess if it is considered a manufacturing fault. At our discretion, we will repair, rectify, offer a replacement or refund the item.