Returns

Returns/Satisfaction Guaranteed

If you are not completely satisfied, or have changed your mind with keeping your purchase, do not worry - simply return it to us as soon as possible. We will refund or exchange any purchase, subject to it being in re-sellable condition in its original packaging complete with labels and with proof of purchase within 60 days*.  Please note we do not accept returns or exchanges outside this date. 

*However, please note our 60 day policy does not apply to either the return of goods in the event of closure of a school or a change of policy under the Education (Guidance about Costs or School Uniforms) Act 2021 or any statutory amendment. 

Please note that we cannot accept blouses/shirts, socks or tights back if the packaging has been opened, unless they are faulty.

Simply fill in the returns details on your order form. The return needs to be sent/taken back to the address on the top left hand corner of your returns form.  

This does not affect your statutory rights as a consumer. 

Faulty Goods

If you believe that an item is faulty please return it to us. We will inspect the item to assess if it is considered a manufacturing fault. At our discretion, we will repair, rectify, offer a replacement or refund the item.